Fluc Up Tool Terms and Conditions
Section 12 of the General Terms and Conditions
12.1 The Fluc-Up Tool and any Bets for which the Fluc-Up Tool is available will be governed by these General Promotional Terms and Conditions, in addition to the Account Terms of Use and the Betting Platform and Betting Rules.
12.2 NEDS may, at its absolute discretion, make the Fluc-Up Tool available to eligible Customers for use in selected markets, events or bet types.
12.3 The Fluc-Up Tool is not available for use in conjunction with any other Promotional Offer or Promotional Tool.
12.4 The Fluc-Up Tool is only available for single “winning” bets. The “win” portion of an each-way bet is not eligible for use with the Fluc-Up Tool.
12.5 The Fluc-Up Tool is not available for use on “Multiple Bets”, “Exotic Bets” or “Future Bets” as these terms are defined in the NEDS Betting Rules.
12.5 The maximum eligible bet that can be used with the Fluc-Up Tool is $500.00
12.6 The Fluc-Up Tool is only available for use in eligible metropolitan racing events in Australia and New Zealand (galpers, trotters and thoroughbred greyhounds).
12.7 The Fluc-Up Tool is only available for bets placed on the Neds Betting Platform (either the desktop version or using the Neds smartphone app) and is not available for bets placed by telephone.
12.8 The Fluc-Up Tool is available for use only once per race.
12.9 If the Fluc-Up Tool is available for use with your Eligible Bet then:
(a) you will see the Fluc-Up Tool button/icon below your selection on “Quick Slide”;
(b) Once the bet on your selection is accepted and appears in your bet slip, you will have the option to use the Fluc-Up Tool on the selected runner by clicking on the “Fluc-Up” button/icon (“Fluc – Request up’);
(c) Your Fluc-Up request must be made within 5 minutes of your bet being accepted, as indicated by the countdown timer displayed next to your selection in your bet slip (“Fluc Activation Period -Up”);
(d) If your Fluc-Up Request is made during the Fluc-Up Activation Period, then if the market share for the selected runner fluctuates at any time during the Fluc-Up Activation Period (in accordance with the market fluctuation data displayed on the betting platform) then the odds for your selection will automatically be adjusted to the next highest floating odds for your selection which were current when the bet was placed, so that if your selection is a result bet/ winner and you will be paid at the next highest fluctuation odds rather than the lower odds at which the bet was placed.
12.10 Your Fluc-Up Request will not be deemed to have been approved and processed by NEDS until you receive confirmation in your Bet Statement.
12.11 Once a Fluc-Up Request is made and processed, your Fluc-Up Instrument will be deemed to be spent, even though there is no up/down market fluctuation in the shares of your selection during the Fluc-Up Activation Period.
12.12 If there is a timeout or other intermittent failure of your connection to the NEDS Betting Platform between the time you submit a Fluc-Up Request and when you receive confirmation that the Fluc-Up Request has been accepted or rejected (“Pending Request”), you may not be able to use the Fluc-Up Tool on another bet until such Pending Request confirmation is shown on your Bet Statement.
12.13 Each Eligible Customer will be allocated a fixed number of times they may use the Fluc-Up Tool in each 24 hour period at NEDS’s absolute discretion. Your quota of Fluc-Up Tool uses will reset at midnight (AEST) each day and any unused quota for that day will expire and not carry over to the next day.
12.14 You may only use the Fluc-Up Tool once per race. The Fluc-Up Tool will be considered consumed and will not be available for use with other bets on that day if there is a pause or other intermittent failure of your connection to the Neds Betting Platform between the time you activate the Fluc-Up Tool Up for one race until it is shown in your betting slip as being applied to your bet.
12.15 NEDS reserves the right to modify, suspend or remove the availability of the Fluc-Up Tool at any time.
12.16 NEDS reserves the right to void any Bets placed using the Fluc-Up Tool if there has been a clear and obvious error on the part of NEDS and/or a breach of any of the Terms and Conditions by the Customer.